Getting Past No: Negotiating in Difficult Situations

(Download) Getting Past No: Negotiating in Difficult Situations

Book Note : We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law Schoolrsquo;s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Yoursquo;ll learn how to:bull; Stay in control under pressurebull; Defuse anger and hostilitybull; Find out what the other side really wantsbull; Counter dirty tricksbull; Use power to bring the other side back to the tablebull; Reach agreements that satisfies both sides’ needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You donrsquo;t have to get mad or get even. Instead, you can get what you want!From the Trade Paperback edition.

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